Privacy policy

Privacy Policy

Effective Date: May 28, 2025

At Thoughts Unspoken, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. What Information We Collect

When you visit our site, we may collect the following information:

  • Personal Information: Your name, email address, shipping address, billing address, phone number, and payment information when you place an order.

  • Device Information: IP address, web browser, time zone, and cookies — used to better understand your experience and improve our website.

  • Order Information: Products you’ve viewed, items added to your cart, and your purchase history.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your order or account.

  • Screen for fraud or potential risk.

  • Send occasional marketing emails (only with your consent).

  • Improve our site functionality and customer experience.

3. Sharing Your Information

We only share your information with trusted third parties necessary to operate our store, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • Website and marketing platforms (e.g., Shopify, Meta, Google)

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your information as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies. You may request deletion of your personal data at any time by contacting us.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you.

  • Correct or update your information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing emails.

To exercise these rights, email us at Hello@thoughtsunspoken.com.

6. Security

We take data protection seriously. Your personal information is protected using secure socket layer technology (SSL), encrypted payment gateways, and restricted access to customer data.

7. Cookies

We use cookies to provide you with a better experience and to understand how visitors use our website. You can disable cookies through your browser settings, but some site functionality may be affected.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page. The date above reflects the latest revision.

9. Contact Us

If you have questions or concerns about this policy or your personal data, please contact us at:

📧 Email: Hello@thoughtsunspoken.com
📍 Mailing Address: 3142 Highway 278 W, Suite 169, Covington, GA 30014