FREQUENTLY ASKED QUESTIONS
We do not except returns unless you received a defected item. Clothing items cannot be returned if worn.
Please see our Return policy tab for more info.
All returns should go to: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273
The address above is only for product returns
3142 Highway 278 W suite 169
Covington, GA 30014
Delivery is 10-14 business days not including weekends. Most orders are received within 10 days of ordering.
Our fulfillment process is a maximum of 14 days. Embroidery items takes 14 days. All orders are custom printed upon request. Thank you in advance for your patience.
Email: Hello@thoughtsunspoken.com
I recommend washing your t-shirts and t-shirt dresses inside out.
- Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.
Tumble dry low, or hang dry for longest life. - Cool iron inside-out if necessary. Do not iron decoration/print image.
- Do not dry clean.
- All of ThoughtsUnspoken t-shirts, sweatshirts, hoodies are unisex unless otherwise noted. We recommend you use the chart sizes provided for each item.
We recommend female customers choose next size down for a slimmer fit for t-shirts. - At this time we are unable to do size exchanges. Please use size chart.
- Light ink elements on bright-colored garments might look tinted. This is most evident on Red, Maroon, and other similarly colored garments.
- Human involvement in the printing process can lead to minor variations in the exact placement of prints on garments and products.
- Dark colors tend to bleed in white images which causes a tint.